NOC, SOC, and Patching Services
Scaled Data provides services that are independent from our Managed Service Programs. Designed to augment your organization’s existing needs, Scaled Data can provide a fully managed “as a service” offering for the following:
NOC –With 3 geographically independent NOCs, Scaled Data can provide the oversight and management your organization is looking for. Our service can include monitoring, incident management, quality control, alerting, ticketing and CMDB. Our 24/7 365 centers will provide clear visibility to the health of your environment and can take proactive measures to resolve issues, work with 3rd parties such as carriers and data providers, and provide analytics. Our team of engineers and analysts will be there 24/7 365 to make sure your environment has the oversight it deserves and your business users demand.
SOC – Centralized within Scaled Data’s NOCs, our SOC service will provide the security oversight your organization requires. Security monitoring can be performed utilizing your existing investment or can be consumed in a consumption based model. With routine analysis we can detect cyber incidents and trends utilizing intelligence and threat feeds with a process to easily integrate into your existing infrastructure. Let us keep you ahead of the game and positioned to protect your investments.
Patching – Patching is an essential component in maintaining a robust IT Hygiene. Many organizations struggle to adequality patch their investments in a consistent, confident manner. Scaled Data’s “patching as a service” offers significant value beyond simply “pushing” patches. First, we make sure the application teams/stakeholders are collaborators in the process. If test systems are not available, we have the ability to sandbox a copy of the image in our cloud, and run the patches against this isolated, contained environment for patch validation. We then design a robust patching schedule and incorporate it into change control. Once systems are patched, we conduct vulnerability scans against every node to ensure every system is patched appropriately. Finally we write that information into our CMDB as an audit and reference point.
Patching can take away precious project and support time from your staffed resources.
Let Scaled Data provide the confidence you deserve in knowing your environment is patched appropriately.