Network/Infrastructure Operations

Our network operations centers will provide clear visibility into the health of your environment and can take proactive measures to resolve issues, work with 3rd parties such as carriers and data providers and provide robust analytics to better understand scale and consumption.

With our geographically independent network operation centers, Scaled Data can provide the oversight and management your organization requires. Our NOC service offers:

  • 24/7 365 Monitoring and management
  • System baselining for true alerting metrics and triggers
  • Unlimited escalation chains for accurate communications on alerts
  • Incident management to manage through impacts and outages
  • Data scaling assessments
  • Rich analytics to ensure trends are being addressed
  • Full CMDB for asset catalog and configuration management

Our state-of-the-art monitoring platform will provide executive, management and technology level dashboarding for full visibility into the health and state of your environment, real time. Integrated into our ticketing system, all triggers are captured in our system and our NOC teams work with your onsite staff until resolution is completed.

Security Operations

With ever escalating threats to corporate data, brand and reputation, cybercrime is a greater threat now than ever before. Scaled Data can provide an array of services to assist your existing teams or provide an outsourced solution that caters to your organization’s needs.

Please contact us for more information on our security programs.

Patching Operations

Enterprise patching can be a huge drain on IT resources. From patch review and audit, to testing and validation, to deploy and remediation, the patch management process is large in scope and repetition. Add on zero-day patching and the who process can overwhelm the technical staff.

Scaled Data can ease the burden and bring a prescriptive approach to the patching process for your infrastructure and endpoints.

  • Utilize Scaled Data’s patching tools or let us leverage your existing investment
  • Establish a regimented patching schedule based on your organizational needs
  • Rich partnership with your business partners to assist with patch validations and remediation
  • Regular audits of resources to validate patches are up to date
  • Incident management for required rollbacks
  • Up to 6 Zero-day patching events per year
  • Full CMDB for asset catalog and configuration management